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Last updated September 2026

Terms of use

These terms govern your use of this website. They do not govern the supply of our software or services, which is dealt with in a separate written agreement.

1. About these terms

This website is operated by Syntxt (“Syntxt”, “we”, “us”). By accessing or using this website you agree to these terms of use. If you do not agree to them, please do not use the site.

We may amend these terms at any time by revising this page. The version in force is the one published here when you access the site.

2. Use of the site

You may use this website for lawful purposes only. You agree not to:

  • use the site in any way that breaches applicable law or regulation;
  • attempt to gain unauthorised access to the site, the server on which it is stored, or any connected server, computer or database;
  • introduce any material that is malicious or technologically harmful;
  • attack the site by means of a denial of service attack or any similar means;
  • use any automated system to access, scrape, copy or monitor the site or its content, other than a search engine operating in accordance with our published robots directives; or
  • reproduce, distribute, sell or commercially exploit any part of the site or its content without our prior written consent.

A breach of this section may be a criminal offence. We may report a breach to the relevant authorities and disclose your identity to them.

3. Intellectual property

We are the owner or licensee of all intellectual property rights in this website and in the material published on it, including the Syntxt name, logo, brand and product names. Those rights are protected by law and are reserved. You may print or download extracts for your own internal business use, provided you do not modify them and you do not remove any notice of ownership. No licence is granted to you in respect of our intellectual property other than as expressly set out here.

4. Accuracy of information

The content on this website is provided for general information about our products and services. It is not advice, and it is not a representation, warranty or offer capable of acceptance. Product descriptions and capabilities are indicative and may change. Any statement about what our software does forms part of a commercial relationship only when it is set out in a signed written agreement between us.

Nothing on this website constitutes insurance advice, actuarial advice, legal advice, regulatory advice or financial advice, and it should not be relied upon as such.

5. Enquiries submitted through the site

Information you submit through our contact form is handled in accordance with our privacy policy. Please do not submit confidential information, special category personal data, or any information relating to identified insureds or claimants through the form. Submissions made through the site are not treated as confidential unless we have agreed otherwise in writing, for example under a non disclosure agreement.

6. Availability

We do not guarantee that this website will be available uninterrupted or free from error. We may suspend, withdraw or restrict the availability of all or part of it for business or operational reasons without notice.

7. Links to other sites

Where this website contains links to third party sites, those links are provided for information only. We have no control over the content of those sites and accept no responsibility for them or for any loss arising from your use of them.

8. Our liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited.

Subject to that, we exclude all conditions, warranties, representations and other terms that may apply to this website or its content, whether express or implied, to the fullest extent permitted by law. We will not be liable to any user for any loss or damage, whether in contract, tort including negligence, breach of statutory duty or otherwise, arising under or in connection with use of, inability to use, or reliance on any content of this website. In particular we will not be liable for loss of profits, sales, business or revenue, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation, or any indirect or consequential loss or damage.

These exclusions do not affect the terms of any separate written agreement under which we supply software or services to you.

9. Governing law

These terms, their subject matter and their formation are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute or claim arising out of or in connection with them.

10. Contact

Questions about these terms can be sent through our contact form.